Shanghai Mingyi Trading Co., Ltd. (“we,” “our,” or “us”) operates the website citrotoys.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.
1. Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment partners; we do not store full credit card details)
Automatically Collected Information
When you browse our Site, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Improve our products and website experience
- Send promotional emails (only with your consent; you may unsubscribe at any time)
- Prevent fraud and protect the security of our Site
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Service providers who assist us in operating our website
- Law enforcement when required by law
4. Cookies
Our Site uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect certain features of the Site.
5. Data Security
We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at support@citrotoys.com.
7. Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Shanghai Mingyi Trading Co., Ltd.
3F, Building 2, No. 511, Xiao Wan Road, Fengxian District, Shanghai, China
Email: support@citrotoys.com
Phone: 400-8568-9666